Customer Testimonials

Google logo
Google Jul 13, 2025

Google logo
Google Jul 12, 2025

Google logo
Google Jul 11, 2025

Nora and Chris went out of their way to help me! Nora kept me updated all the way throughout the process, and had my car back to me by the next day. Thank you for servicing all my needs, Nora Taylor, and Chris Williams!!

Google logo
Google Jul 10, 2025

Great service!! Fast, friendly and knowledgeable.

Google logo
Google Jul 10, 2025

Excellent customer service. Ms. Nora at the service desk was very pleasant and kept me informed about what was going on. A clean, comfortable lounge to wait in, and a sales staff that was very pleasant to deal with.

Google logo
Google Jul 10, 2025

Very good. Job well done! And thanks!

Google logo
Google Jul 9, 2025

Very courteous and prompt

Google logo
Google Jul 7, 2025

I would like to Thank Service Manager, Sam Morrison, I have a 2015 Kia Optima, my car had some issue that was hard to detect it took three months to resolve the repairs needed. I want to Thank God, for his favor, Thank Sam for being a Manager of Integrity who cares about his customers and upholding Walker Kia. A company that strives for Customers satisfaction. Thank you once again Sam!

Google logo
Google Jul 6, 2025

Google logo
Google Jul 5, 2025

Everything was great from start to finish! Yall go see Sadie at Mercedes for all your Walker needs!

Google logo
Google Jun 28, 2025

Google logo
Google Jun 28, 2025

Google logo
Google Jun 27, 2025

Could have ask for a better experience. Staff was great. Blaise Deselles is the best.

Google logo
Google Jun 26, 2025

Kayla and all other staff were wonderful to work with! 10/10 recommend!!!

Google logo
Google Jun 24, 2025

Blaise was a great salesperson. I informed him of what I wanted and he made it happen. I love my new car.

Google logo
Google Jun 24, 2025

Google logo
Google Jun 24, 2025

Speedy service! The gentleman that took care of my paperwork and billing was the most perfect gentleman! He walked me out to my vehicle and opened the door for me, so respectful and polite!

Google logo
Google Jun 24, 2025

Nora and Sam are the Best

Google logo
Google Jun 23, 2025

Google logo
Google Jun 21, 2025

Great service

Google logo
Google Jun 21, 2025

Google logo
Google Jun 21, 2025

April and all of KIA were amazing!! They didn’t give up and helped us get into the car we wanted. Thank y’all so very much for helping us!!

Google logo
Google Jun 21, 2025

Kayla Wiley and Brandon Major were amazing with helping us get my daughter her new Kia K4. Kayla and the staff worked hard until we got approved. Mrs. Sissy and Mrs Robin were amazing. I will definitely recommend anyone to Kia because of the service. They make you feel very welcome from the moment you walk in.

Google logo
Google Jun 20, 2025

Excellent customer service, efficient, and friendly!

Google logo
Google Jun 20, 2025

Google logo
Google Jun 17, 2025

Very friendly and knowledgeable staff

Google logo
Google Jun 12, 2025

Google logo
Google Jun 11, 2025

Google logo
Google Jun 10, 2025

Google logo
Google Jun 10, 2025

Friendly staff, efficient and courteous

Google logo
Google Jun 9, 2025

Google logo
Google Jun 8, 2025

Walker Kia is amazing! If you are looking for a New or Pre-Owned vehicle go see Team Kia💖💖💖.

Google logo
Google Jun 5, 2025

Google logo
Google Jun 5, 2025

Google logo
Google Jun 3, 2025

Wonderful experience , professional & courteous staff! We felt like they were honest with us every step of the way. I highly recommend this dealership & salesman Brandon

Google logo
Google Jun 3, 2025

Google logo
Google Jun 3, 2025

I just Love and I mean Love Walker Kia!! They have the most amazing and friendly staff! From buying a car to getting it serviced I would highly recommend them!!

Google logo
Google Jun 3, 2025

Google logo
Google Jun 3, 2025

Google logo
Google Jun 2, 2025

Always nice and pleasant

Google logo
Google May 31, 2025

Comprehensive, professional service from the entire Kia of Alexandria team - Kayla, Sissy, Robin, Mike. Much appreciated.

Google logo
Google May 31, 2025

They were very nice and pleasant. Everyone had a smile on their face.

Google logo
Google May 31, 2025

Google logo
Google May 31, 2025

All the employees that we came in contact were very friendly and helpful. Answered all the questions we had. Thanks for your service.

Google logo
Google May 31, 2025

Everyone was very nice and courteous. I had an issue with one of my filters. They explained what filter it was and what they found in it. They changed it out for me. Very glad they did the vehicle check. Your service team is great.

Google logo
Google May 30, 2025

Google logo
Google May 30, 2025

Google logo
Google May 30, 2025

I love the entire STAFF. They're awesome.

Google logo
Google May 29, 2025

Google logo
Google May 29, 2025

Google logo
Google May 29, 2025

At the service center of Walker Kia, I always get great customer service. Nora, Derek, and the crew always takes good care of my vehicle and of me. They always take the time to answer any and all questions I have about my vehicle.

Google logo
Google May 27, 2025

Very friendly & efficient. Very satisfied.

Google logo
Google May 26, 2025

Very good service!

Google logo
Google May 26, 2025

Google logo
Google May 24, 2025

My car is running like new only negative remark I have is that it took almost 2 weeks to replace alternator n some recalls but I also realize there are specific processes to follow.

Google logo
Google May 23, 2025

They always get my car in and out for service quickly, go over all maintenance completed and possible upcoming maintenance they recommend. They're always very polite and professional! Great customer service!

Google logo
Google May 23, 2025

I want to thank Ms. Nora in the service department for her exceptional customer service.

Google logo
Google May 23, 2025

WOW! The friendliness, the knowledge, the atmosphere - all amazing! I was greeted outside by Mikie, worked with Kayla on paperwork, and had Sissy's knowledge/assistance with my questions! The BEST part of the whole process: they delivered my NEW 2025 KIA TELURUDE to my job because that was most convenient for me! They corresponded with my loan officer to get all the paperwork together and TRULY made this a smooth process! I love my new vehicle and I'm so thankful for the ladies at Walker Kia who helped me with this purchase! Highly recommended!!

Google logo
Google May 23, 2025

Google logo
Google May 22, 2025

Google logo
Google May 22, 2025

Google logo
Google May 22, 2025

They are AMAZING!Made me feel so comfortable and I will just never take my vehicle anywhere else!!!Mrs.Nora is my absolute FAVORITE!!

Google logo
Google May 22, 2025

Walker Kia has an excellent person over their service department! Nora is great! She is very responsive and attentive. She knows everything that happens in that department!

Google logo
Google May 22, 2025

Google logo
Google May 22, 2025

Google logo
Google May 20, 2025

Google logo
Google May 20, 2025

Google logo
Google May 19, 2025

I bought my first car and walker Kia, and I couldn’t ask for better!! Kayla was so dedicated to making sure I was taking care of and got the car of my dreams!!

Google logo
Google May 18, 2025

Derek Harwick , awesome customer service!! Very helpful, polite and professional.

Google logo
Google May 17, 2025

Google logo
Google May 17, 2025

Google logo
Google May 16, 2025

They were friendly, fast, and thorough.

Google logo
Google May 16, 2025

I was very pleased with the service staff. Had me in and out in less than an hour. Prece was very good.

Google logo
Google May 16, 2025

Great service

Google logo
Google May 15, 2025

Google logo
Google May 15, 2025

Google logo
Google May 13, 2025

Nora and the rest of the service department are always extremely courteous and patient if I have any questions.

Google logo
Google May 13, 2025

Great service. I was in and out in one hour. Staff is very friendly and courteous. Always satisfied.

Google logo
Google May 10, 2025

Nora and the staff are always top notch!!! My service work is always done in a timely manner and Nora is AMAZING!

Google logo
Google May 9, 2025

I LOVE the energy of everyone we encountered at the dealership. From the service team to the sales team, EVERYONE is awesome and we could not have asked for a easier more enjoyable experience

Google logo
Google May 7, 2025

Google logo
Google May 6, 2025

everything was wonderful.ms april and the whole kia staff was great.ms april made the whole process a breeze.

Google logo
Google May 6, 2025

Very friendly service.

Google logo
Google May 6, 2025

Fast friendly courteous service

Google logo
Google May 6, 2025

fast friendly courteous service

Google logo
Google May 5, 2025

Google logo
Google May 5, 2025

Google logo
Google May 5, 2025

Every time I come here the staff is excellent!

Google logo
Google May 4, 2025

I was extremely happy with my experience. They all were friendly and very knowledgeable. Made me feel like family.

Google logo
Google May 3, 2025

Google logo
Google May 2, 2025

Very satisfied with the service u did for me

Google logo
Google May 2, 2025

Google logo
Google May 1, 2025

Very satisfied

Google logo
Google May 1, 2025

Excellent service. Kayla Wiley helped us make our choice and then helped us follow through. Brandon Majors assisted in a good way. Our Sorento is in the driveway!

Google logo
Google May 1, 2025

Always great service and super friendly!

Google logo
Google Apr 30, 2025

Google logo
Google Apr 30, 2025

Fantastic experience. Shame I don't live close.

Google logo
Google Apr 29, 2025

Google logo
Google Apr 28, 2025

Google logo
Google Apr 28, 2025


Leave Us A Review