Customer Testimonials
Nora and Chris went out of their way to help me! Nora kept me updated all the way throughout the process, and had my car back to me by the next day. Thank you for servicing all my needs, Nora Taylor, and Chris Williams!!
Great service!! Fast, friendly and knowledgeable.
Excellent customer service. Ms. Nora at the service desk was very pleasant and kept me informed about what was going on. A clean, comfortable lounge to wait in, and a sales staff that was very pleasant to deal with.
Very good. Job well done! And thanks!
Very courteous and prompt
I would like to Thank Service Manager, Sam Morrison, I have a 2015 Kia Optima, my car had some issue that was hard to detect it took three months to resolve the repairs needed. I want to Thank God, for his favor, Thank Sam for being a Manager of Integrity who cares about his customers and upholding Walker Kia. A company that strives for Customers satisfaction. Thank you once again Sam!
Everything was great from start to finish! Yall go see Sadie at Mercedes for all your Walker needs!
Could have ask for a better experience. Staff was great. Blaise Deselles is the best.
Kayla and all other staff were wonderful to work with! 10/10 recommend!!!
Blaise was a great salesperson. I informed him of what I wanted and he made it happen. I love my new car.
Speedy service! The gentleman that took care of my paperwork and billing was the most perfect gentleman! He walked me out to my vehicle and opened the door for me, so respectful and polite!
Nora and Sam are the Best
Great service
April and all of KIA were amazing!! They didn’t give up and helped us get into the car we wanted. Thank y’all so very much for helping us!!
Kayla Wiley and Brandon Major were amazing with helping us get my daughter her new Kia K4. Kayla and the staff worked hard until we got approved. Mrs. Sissy and Mrs Robin were amazing. I will definitely recommend anyone to Kia because of the service. They make you feel very welcome from the moment you walk in.
Excellent customer service, efficient, and friendly!
Very friendly and knowledgeable staff
Friendly staff, efficient and courteous
Walker Kia is amazing! If you are looking for a New or Pre-Owned vehicle go see Team Kia💖💖💖.
Wonderful experience , professional & courteous staff! We felt like they were honest with us every step of the way. I highly recommend this dealership & salesman Brandon
I just Love and I mean Love Walker Kia!! They have the most amazing and friendly staff! From buying a car to getting it serviced I would highly recommend them!!
Always nice and pleasant
Comprehensive, professional service from the entire Kia of Alexandria team - Kayla, Sissy, Robin, Mike. Much appreciated.
They were very nice and pleasant. Everyone had a smile on their face.
All the employees that we came in contact were very friendly and helpful. Answered all the questions we had. Thanks for your service.
Everyone was very nice and courteous. I had an issue with one of my filters. They explained what filter it was and what they found in it. They changed it out for me. Very glad they did the vehicle check. Your service team is great.
I love the entire STAFF. They're awesome.
At the service center of Walker Kia, I always get great customer service. Nora, Derek, and the crew always takes good care of my vehicle and of me. They always take the time to answer any and all questions I have about my vehicle.
Very friendly & efficient. Very satisfied.
Very good service!
My car is running like new only negative remark I have is that it took almost 2 weeks to replace alternator n some recalls but I also realize there are specific processes to follow.
They always get my car in and out for service quickly, go over all maintenance completed and possible upcoming maintenance they recommend. They're always very polite and professional! Great customer service!
I want to thank Ms. Nora in the service department for her exceptional customer service.
WOW! The friendliness, the knowledge, the atmosphere - all amazing! I was greeted outside by Mikie, worked with Kayla on paperwork, and had Sissy's knowledge/assistance with my questions! The BEST part of the whole process: they delivered my NEW 2025 KIA TELURUDE to my job because that was most convenient for me! They corresponded with my loan officer to get all the paperwork together and TRULY made this a smooth process! I love my new vehicle and I'm so thankful for the ladies at Walker Kia who helped me with this purchase! Highly recommended!!
They are AMAZING!Made me feel so comfortable and I will just never take my vehicle anywhere else!!!Mrs.Nora is my absolute FAVORITE!!
Walker Kia has an excellent person over their service department! Nora is great! She is very responsive and attentive. She knows everything that happens in that department!
I bought my first car and walker Kia, and I couldn’t ask for better!! Kayla was so dedicated to making sure I was taking care of and got the car of my dreams!!
Derek Harwick , awesome customer service!! Very helpful, polite and professional.
They were friendly, fast, and thorough.
I was very pleased with the service staff. Had me in and out in less than an hour. Prece was very good.
Great service
Nora and the rest of the service department are always extremely courteous and patient if I have any questions.
Great service. I was in and out in one hour. Staff is very friendly and courteous. Always satisfied.
Nora and the staff are always top notch!!! My service work is always done in a timely manner and Nora is AMAZING!
I LOVE the energy of everyone we encountered at the dealership. From the service team to the sales team, EVERYONE is awesome and we could not have asked for a easier more enjoyable experience
everything was wonderful.ms april and the whole kia staff was great.ms april made the whole process a breeze.
Very friendly service.
Fast friendly courteous service
fast friendly courteous service
Every time I come here the staff is excellent!
I was extremely happy with my experience. They all were friendly and very knowledgeable. Made me feel like family.
Very satisfied with the service u did for me
Very satisfied
Excellent service. Kayla Wiley helped us make our choice and then helped us follow through. Brandon Majors assisted in a good way. Our Sorento is in the driveway!
Always great service and super friendly!
Fantastic experience. Shame I don't live close.
